May 24, 2019


For your customized presentation, Bill can speak on the following topics (One hour each)

  • 10 Steps to Winning and Retaining Customers
  • Effective Leadership
  • Angry People, Irate Customers and the Upset Public
  • Overcoming a Bad Day with Courage
  • Trust — the Glue of Good Relationships
  • Listening is Silent Loving
  • Why Teams Fail
  • Overcoming Stress and Burnout
  • Communicating Respect
  • Customer Kindness
  • How to Stay Motivated
  • Opportunity Doesn’t Always Knock (Sometimes it RINGS!)