Workshops, Keynotes and Presentations



How do you build company wide customer obsession?

TEAM 2.0

Every business leader knows that teamwork is not just nice – it’s necessary. “A house divided against itself will not stand,” and a business where people are not working together will not last.


Baby Boomers, Generation X, Generation Y, Millennials… a recipe for cooperation or disaster?


We are on a mission to help your company create lifetime loyal customers

Bill Drury is an award-winning speaker and customer service expert. Over 400 of the Fortune 500 companies have sent attendees to Bill's workshops. More than 500 Chambers of Commerce have sponsored Bill’s “Passion for Service” workshop with rave reviews. He is on a mission to help businesses create lifetime loyal customers and effective leaders. He researches, writes, speaks, and travels extensively. Since beginning his professional speaking career with the Zig Ziglar Corporation, he has given over 2000 keynotes, workshops or presentations. Bill has proven to be one of the most effective and entertaining speakers in the industry. He is noted for his humorous and enthusiastic presentations. He is someone who believes learning must be fun to be productive. His presentation will enhance your organization's ability to compete in the rapidly changing business world of today.

  • Research, Writing, Speaking and Training

    Fun! Motivational! Practical!

  • Keynotes , Workshops and Presentations

    Tailored to the specific needs of your organization

  • Consultations

    Let us solve your service/team problems

  • Share the Gate Workshops

    Chambers of Commerce and Associations


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